Design Metrics Wrapup

What fun! The SXSW conversation format is quite cool, though it really needs a dedicated space as our group size was limited by how far voices carried.

Drop a line in the comments if we promised to follow up on something I haven't posted. This is a work in progress, so check back if there are some empty items when you visit.

References during the chat

• Common Industry Format for usability testing, from NIST, now an ISO standard.
• Net Promoter - Would you recommend this product to others?
• Subjective Duration Assessment: A nice metric sensitive to both good and bad experience.
• Scrutinizer Browser: Simulation of vision in a web browser
• TechSmith, maker of tools for usability testing, is in the tradeshow here at SXSW.

Blogs

• Google Analytics Blogs
• Functioning Form from LukeW.

Resource Lists

Analytics

• Web Analytics Yahoo Group is a solid mailing list, moderate volume, with an awesome depth of industry practitioners.
• A composite engagement metric from Eric Peterson
• my Google Analytics resouces page
• Exp-Platform Publications: From the testing team at MSFT.

Usability Training

• User Interface Engineering does great stuff.
• Nielsen Norman Usability Week conferences are great.

Books

Thanks to everyone who participated, and to Micah for bringing me along.